FAQ's

Snow Policy

We will make every effort to keep the studio open even on snowy days, however, if we can not make it to the studio we will post the closing on our website and Facebook and send an email. If we are open and you are not able to make it to the studio, no worries, just email us and we will pop that class back into your account! Stay safe :-)

How To Sign Up For A Class:

Your first ride is FREE!! To sign up, click the first ride free button and create an account. After your first ride you can purchase a class or a package of classes in order to reserve your bike.

What To Bring To Class:

Just bring water, cycle shoes with SPD clips or sneakers and your smiling face! We will provide a gym towel for class and a lavender scented cold towel at the end of class to refresh and cool you down. We have cubbies for your stuff but no lockers so please leave your tiaras and jewels at home.

Cancellations:

Life happens and we realize things come up. Cancellations must be made 6 hours in advance using your account online. If you cancel your class within the 6 hour cancellation window the class will be returned to your package to be used at a future date. Classes that are not cancelled within the 6 hour window will be debited from your account.

Waitlist:

If a class is full you can still sign up on a waitlist online and be put in a queue of up to 5 people. If a spot in the class becomes available, the first person on the waitlist will be automatically moved into the class. If it is within the 6 hour cancellation window please call the studio and we will remove you from the list it you can not make it.

What Do I Do When I Arrive For The First Time:

Please arrive 15 minutes early to check in at the front desk and sign a waiver. We will introduce you to your bike and get you properly set up for a great ride.

Do I Need Cycling Shoes?

Cycle shoes are not required but are recommended to give you a more controlled, better ride. Our bikes use SPD clips. If you don’t have cycle shoes you can wear sneakers.

I’m A Beginner, Is This Going To Be Too Hard?

We all have to start somewhere and cycling is the perfect, no-impact workout for all levels. All classes are open to all levels and since you are in control of your resistance you determine how hard you want to work. There will be some classes specifically for beginners who want to learn the proper set up and technique but it is not necessary to take a beginner class.

Etiquette:

Please check in at the front desk for each class when you arrive. This is your time to unplug so please put your cell phone away and enjoy the freedom. Talking during class also takes away for other’s experience so please have your conversations before or after class.